Why is a virtual PBX The Best Tool for Your Business?

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Technology has impacted businesses and inter-related operations in multiple ways. Now, we have voice-driven tools that can take instant actions, impactful and impressive integrations to bring everything needed at a centralized place, and ready-to-serve automation tools that can work without any human intervention. All these technologies have really changed the way businesses used to conduct day-to-day operations and attain maximum growth at minimal investment.

One such technology that deserves a huge round of applause is virtual cloud PBX. By eliminating the need of a physical PBX on-site, this technology takes everything on the cloud and empowers business communication in the best possible manner. This one tool can help a business overcome seen and unseen communication hurdles and endow customers with par excellent customer service. Wondering what are the virtual PBX benefits? Here is our take on this.

Before digging deeper about the benefits, let’s have a quick overview of what is virtual cloud PBX:

Virtual cloud PBX is a growth-driven technology that makes business communication independent from the expensive and tedious infrastructure built-up. Here, all the basic and advanced telephony operations are rooted in the cloud space using the internet and can be manhandled from anywhere/any device. This incorporates supreme flexibility, scalability, and adaptability in your existing business phone system.

Today’s business world is independent of the location and coordinates and demands around the clock availability. The cloud phone system is the only tool that can make it happen without hampering the ongoing operations. A cloud PBX allows users to have a ready-to-use softphone for communication that can be operated using any network connection. Hence, even if you are moving out of your operational periphery say office, you can still perform all the tasks and gain access to the business data. 

Now, let’s ponder over the reasons why having virtual cloud PBX is what today’s business ecosystem demands:

 

  • Impressive communication doesn’t have to be costly 

An impressive and responsive communication system is the backbone of every business. But that doesn’t mean it has to be expensive. The cloud phone system has proved that you can get tech-driven and unified communication without squandering away your investments. It eliminates hefty set-up and maintenance overheads, can be used without investing a huge chunk on system training and workshops, can be operated from any device, and offers everything related to communication at a single platform.

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 If observed closely, you will find out that cloud PBX can reduce your telephony expenses by 40-80% when compared to traditional telephony. This is huge and can make a significant difference when it comes to business success. That is why more than 80% of businesses prefer cloud telephony over any other business telephone system.

As it offers high-end and reliable automation, it reduces the burden of hiring skilled and specialized manpower. Your regular manpower can also handle growth-sensitive operations easily.

 

 

  • A network failure doesn’t have to be a business failure 

If you are using PSTN-based telephony, then you will not be able to communicate with the rest of the world if there is any technical /network failure. Things will stand still, and your hands will be tied-up. In today’s competitive world, losing a single call can lead to business failure.

This is not going to happen with a virtual phone system. If you have any technical flaws or network failure on your business ecosystem, you can operate it using your mobile phone internet connection. If the whole area is facing any network issue, you can move to any other part and start working.

 

  • You need to safeguard your business data against all sorts of disasters

No need to mention that data is the real currency for business and needs to be taken care of/protected by all means. That being said, no one can deny that risks are always prevailing. It takes years to build business data. But you can lose it in a fraction of second if any disaster happens. Putting a stop on disasters is not possible as they can come in any form. However, safeguarding your business data against all the major disasters is possible by using a virtual phone system as every single move/detail/operation is auto-backed by this.

When any natural disaster happens, your on-site business documents are the most precious things that you should save. But it’s not always possible. Thus, we recommend always creating a softcopy of all the official business documents and back-up them over your enterprise phone system. This is the best way to safeguard your business data once and for all.

Today’s world is highly demanding and requires intelligent and cost-effective resources to gain an edge over others. Cloud PBX is the best thing to contrive when, as a business, you seek hassle-free operations, excellent customer support, data security and integrity, and unified presence while keeping the operational overheads under control. So, don’t waste any more time. Switch to cloud PBX if you haven’t.