YOUI WINS 2016 ROGER AWARD – For The Worst Transnational Corporation Operating In Aotearoa/New Zealand
Youi was a finalist because, as the nominator wrote: “Youi uniquely, does not do business online. Very deliberately, they insist on everything being done over the phone. Once engaged in conversation, their call centre staff insist on being given the caller’s credit card details on purely spurious grounds. Once the company has those details, it starts taking money off the card or out of the caller’s bank account.
