WINZ case manager – self appointed medical expert
The case manager looks her straight in the face and says “you don’t look blind to me” then pulls out a piece of paper from her drawer and asks my aunty to read it, as proof that she’s visually impaired. About to explode with rage I sit there allowing my dear Samoan aunty to handle this despicable situation, with the case manager sitting behind her desk, arms folded with that ‘well, go on prove me wrong look’.
