Targets trouble leads to fake doctors’ appointments – Labour

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Under National, hospitals are booking ghost appointments to make it look like their targets are being met.

โ€œCorrespondence between clinicians and managers shows fake appointments are being made for fake clinics at Nelson Hospital,โ€ Labour health spokesperson Ayesha Verrall said.

โ€œThis is a worrying sign that yet again Nationalโ€™s targets are leading to perverse incentives. This happened last time, when the system was gamed to make it look like people were having shorter stays in emergency departments.

โ€œThis time, managers are putting five-minute appointments in the system, when in reality patients are not being seen.

โ€œThe goal should always be patient outcomes, not making the books look good so the Minister can boast about meeting arbitrary targets. We said this would happen, now it is.

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โ€œThe Minister needs a better answer than blaming others โ€“ this is a result of his decisions,โ€ Ayesha Verrall said

2 COMMENTS

  1. Reminds me of the ghost bridges and roads National promised to build and now they have sunk to new low ghosts’ hospital appointments.

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