Gaps still to be addressed in callouts response – Labour

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The Government must guarantee New Zealanders will not be at risk after making changes to the way mental health callouts are handled.

โ€œPolice should stay involved in all 111 callouts until the Government can guarantee safety wonโ€™t be compromised by exiting them from mental health first response services,โ€ Labour mental health spokesperson Ingrid Leary said.

โ€œMatt Doocey is playing Russian Roulette by agreeing to roll out a new emergency response system for mental health callouts that doesnโ€™t involve Police before having all the pieces in place to ensure safety of people and first responders.

โ€œMental health professionals are on record warning that Police should remain involved in 111 callouts until a new multi-agency response is up and running.โ€

The Ministerโ€™s own officials advised that โ€œPolice involvement is critical in situations to ensure the safety of all persons involved, where mental health workers are not able to safely undertake certain functions without riskโ€ and that work to โ€œassess potential gaps jointly with policeโ€ is not yet complete.

โ€œMatt Doocey should guarantee that Police will remain on the frontline of 111 callouts until his officials have provided him with a full gaps analysis and solutions, and he can prove he has adequate additional funding to ensure those in crisis and those responding to crisis calls are safe and donโ€™t fall through the cracks,โ€ Ingrid Leary said.

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