Fresh from being caught out attempting to use photos of Golriz shopping and attempting to blackmail people they think are shoplifting, SlackN Slave disgrace us again…
Pak’n Save Whanganui apologises after grilling customer over $1000 grocery bill
A Whanganui supermarket has apologised after telling a customer who spent more than $1000 on groceries she was required to give personal details in relation to the transaction.
It comes after Taysha Williams alleges she was asked for private information by Pak’n Save staff without explanation – and told she could not leave the supermarket without doing so.
Williams said she and her children went grocery shopping at Pak N Save Whanganui on March 1, spending more than $1000.
“I was asked to give my details but with no explaination for why, and if I didn’t I was not allowed to leave,” she wrote in a statement on social media.
Williams claims she had paid eftpos and had a receipt.
“I asked again why they needed my details and if they could show me the policy of the reason behind their request.”
Williams claims over the course of 30 minutes, she spoke to five different supermarket workers including three supervisors, who looked through files for any mention of the policy.
“Not one of them could find anything or tell me why I needed to give my details,” she wrote.
“While all of this is happening, my children standing there confused and annoyed, I am feeling like I’m being accused of stealing.
“Embarrassment for being singled out of all the customers in the store.”
Williams alleges at this point she was approached by a sixth member of staff who told her she had to hand over her details “because of fraud or incase someone was to report your card stolen, because it’s not very often we’ve come across this”.
She says would have no problem handing over these details – provided someone could point her to where it says that in the store’s policy.
Williams claims she was told again she can’t leave the store, but that he “didn’t know” what would happen if she did.
At this point, Williams says she and her children “walked out” and later lodged a complaint.
…once again the power of the supermarkets is the only reason they can pull this crap.
The sooner we break up the Supermarket duopoly, the better for New Zealand, not just on prices but by eliminating this abuse of power.
These are the sort of people that Goldsmith has just enabled with his new vigilante powers!
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What a bunch of shit heads .Clearly she had enough money to pay so what was the problem .Maybe she is a brown person and they think a brown person should not have a grand to buy food for her family .
It just sounds like Pakkers puts as much money into training their staff as they do paying them. Certainly they don’t spend much on their Point of Sale software.
Under a law passed by Labour in 2023, the supply of goods valued more than $1,000 to a _GST-registered_ customer triggers a requirement to record their GST number and details including their name and address. What will have happened is that a mandatory prompt to the checkout operator to check whether a sale is being made to a GST-registered customer will have popped up after everything was rung up, and it will probably have been the first time the checkout operator and possibly the manager has ever seen it, it will have been really badly worded because the Pakkers coders on Chennai are paid similarly to the trolley boy in Whanganui and probably someone being paid minimum wage hit the wrong thing and noone around understood what was going on and they figured they’d just try to get the lady to give them the information the computer was asking for instead of ringing everything up again and trying again.
So Pakkers is at fault, but for having lazy business analysts and garbage coders and idiot managers who don’t hold them to account rather than for being openly malicious towards this lady.
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