Well, you said it – ‘kept making it clear’. I wonder, because I was not there, whether at any time She the Doc ever stopped to listen to her client? Ever put her doctor culture and ethics before the client so Mrs Collins could understand why she was being spoken to in a certain way? Why the doctor person was insisting that Mrs Collins take her own decision, please hurry up?

The culture of medical establishments is often completely weird to those of us who are outside their funny little ways. And they seem to think we must ‘get it’ because we all watch ‘Shortland Street’ (Not.)

As others have already pointed out, it has nothing to do with country of origin or ethnicity or language. It’s more that ‘insiders and outsiders thing’ – and it’s about time our ticket clipping time-wasting medical practitioners realised that they are the ones who need ‘patience’.

(The sooner that stupid term, ‘patient’ is eradicated from their vocab the better. They might stop leaving their clients waiting for literally hours for attention, before handing out the not so accurate opinions and taking the rather plump fees.)

And, if the medical industry – particularly in the US – wasn’t so persistent about self-promotion and advertising its wares and services – perhaps the general public wouldn’t be asking for ‘miracle treatments’, or holding unrealistic expectations. Perhaps?

I have to agree. I’ve taught science courses to Med students and about half of them think their shit could be used for toothpaste. Needless to say, this had no relationship with their intellect, but seemed to be something bred into them. The ones who were human and showed empathy were a real treasure, and I did my best to encourage them. I could really understand why we need doctors from different cultures, and I get quite short with any pakeha claiming that students on quotas are keeping them out of their desired profession.

But the doctors treating commenter Litea Ah Hoi’s mother were culturally inappropriate because they didn’t go to enough trouble to find out what the mother wanted and let the extended family influence her into treatment she may not have wanted.

And the doctors treating comenter Faavae’s parents were culturally inappropriate because the parents both died. (You do know that death is the end result for all of us, right?)

Who’d be a doctor, you have to wonder.

Alo,
So If I don’t pay for a doctor directly (but do via my taxes) I don’t deserve respect? Is this what you really think?
I hope a parent or child of yours gets cancer and you get to see first hand how dismissive the medical industry can be of family support members.
Sure, doctors deal with death everyday but the have to remember that us normal punters get terrified when told a someone we know may have a terminal illness.
In my line of work I take care to explain what I’m doing when up and personal with clients as I understand what I’m doing is totally foreign to them. (Non medical but still get to see people in various states of undress)
That’s all we ask, to not be a number but a person that has fears regardless of weather or not our doc charged $10 or $100 a consult.

I’ve been with my dad to his doc regarding his cancer and saw that the poor old fella had no idea what was being said to him. After interupting several times to relay the message he soon got it, took a while though. Sadly it seems every appointment was like that, he was talked at, not too.

Now I do know he may be an extreme case and there are good docs out there, hopefully this article will remind them we are people too.

See my comments above, sadly, no time, pressures, more deadlines, results and career on their minds, than the actual person they are dealing with. It is perhaps not quite as bad as in some other countries here, but the trend is clear. Hope to not get sick and dependent on doctors, that is the best “advice” I can give.

I dread the day I am in such a situation, where I have little say and input, to be heard, and get dealt with as they see fit. I think I would rather swallow some pills and rid myself off them.

One would think there would be some help to be expected from the so-called “Health and Disability Commissioner”, but that Office is full of fake advocates and legal experts, who do stuff all to address such and even worse issues. They seem to rather be protecting the medical professionals than the affected end consumer suffering health and disability issues:

http://accforum.org/forums/index.php?/topic/14923-health-and-disability-commissioner/

NOTHING is free these days, and nor should anything be. You paid NOTHING for the services of the doctor, so if anything, you should be grateful your mother has a chance to live longer, to be with your family as the matriarch of your family.

next times were in 2009, 2010, 2011 with my dad
end result
dad died.

the difference in bedside manner was minimal…

heres the rub…we have soooo many maori, pacific , ethnic, advisory groups in the hospital system…all saying the same thing …all advising on the same cultural,hospital and patient issues…and yet for some practitioners the message is not getting through…

Yes, it is disturbing me, what I observe happening within the medical profession in New Zealand (and apparently also elsewhere). Doctors are now part of systems that have been “reformed” all over again and again, and pressures exist for them to deliver services within tight time-frames and set schedules. There is anyway a shortage of some medical staff in hospitals, hence we have about half of all medical staff being of migrant origin.

Cultural sensitivity and awareness are one of the things that suffer under the pressure systems doctors and nurses often have to work under. Hence we have such worrying incidents as described here.

The patient is for them often nothing more than one other “number”, no matter how much individual medical professionals may try to still dedicate the time needed for consultations and giving advice. I experience this with my own GP, who always seems to be under time pressures, having persons wait, and some needing more time than others.

And there is more happening, with an ageing population, more prone to illness and accidents, the demand for medical care is increasing, which leads to some considering “savings” even on elderly now. It is called “Advance Care Planning”:

http://sciblogs.co.nz/publichealthexpert/index.php/advance-care-planning-good-for-patient-care-and-better-use-of-health-dollars/

While that may make a lot of sense, there is a careful balancing act necessary, as some system administrators, like the Ministry if Health and the various Health Boards may be tempted to put cost saving before care, which could compromise ethics.

And then we also have increased efforts by government and commercial interests, to interfere in the way the medical profession handles certain groups of clients or patients, such as those suffering from sickness and disability and depending on welfare benefits. The drive in the UK to get sick and disabled disentitled to benefit claims, and to usher more of them into work, has led to scandalous developments.

http://blacktrianglecampaign.org/2013/08/28/atos-fit-to-work-assessments-branded-farcical-as-nearly-half-of-people-with-progressive-diseases-like-parkinsons-told-theyll-recover/

And then we have persons of the calibre of a Professor Mansel Aylward travel around the Anglo Saxon countries, also Australia and New Zealand, and preach of the “health benefits of work”, which has unbelievably influenced the medical fraternity and their professional organisations, to release policy statements like the following:

http://www.racp.org.nz/page/afoem-health-benefits-of-work

So we have such “experts’ that were financed to prepare selective “research” by rather corrupt and in the US convicted insurance corporations like “UNUM”, advise them and influence them, to apply policies that ultimately suit insurers and governments, to redesign their policies, tightening up and putting also more pressures on the medical professionals, leading to issues with their codes of ethics:
http://www.racp.org.nz/index.cfm?objectid=E1D5428F-B1BF-2C2F-7A247F80DC4F363C

At best, after making adjustments to explain what “good work” is, they come up with this:
http://www.racp.org.nz/page/racp-faculties/australasian-faculty-of-occupational-and-environmental-medicine/realising-the-health-benefits-of-work/latest-news/

It has in NZ led to the appalling welfare reforms, where a Principal Health Advisor (also a GP) Dr Bratt, for WINZ, gets away with likening “benefit dependence” to “drug dependence”:
http://www.gpcme.co.nz/pdf/GP%20CME/Friday/C1%201515%20Bratt-Hawker.pdf
(see pages 13, 20, 21 and 35)

Paula Bennett and her welfare and now also medical “mercenaries”, all gradually being indoctrinated by the “research results” of Aylward, Waddell and others, propagated by former ATOS staffer Dr David Beaumont (GP, also running ‘Pathways to Work’ as a reintegration business for disabled and sick), and selected doctors, have brought it this far, to basically tell us, that “work will set you free”:

http://accforum.org/forums/index.php?/topic/15264-welfare-reform-the-health-and-disability-panel-msd-the-truth-behind-the-agenda/

http://en.wikipedia.org/wiki/Arbeit_macht_frei

Yes, doctors and other medical staff are not necessarily what they used to be, and cultural consideration is part of the wider ethical considerations they must give towards patients and caring for them.

It seems we are going to have more issues with Code of Ethics of the NZ Medical Profession coming up in the near and not so distant future.

Your mun will know exactly what she wants. During my mums ordeal with cancer, we her children thought we knew what she wanted. But we didn’t take the time out to listen to what she wanted. We became obsessed with what the medical professions were wanting and we assumed that is the right path to take.

Blessings to your mum and your family. My thoughts and prayers are with you and your mum. Alofa tele atu.