A Hamilton woman is frustrated she’s been waiting three weeks for Tenancy Services to process her bond refund while she’s had to find a $1520 bond for her next tenancy.
Shaina Moss, who moved out of her previous flat in February, said in the past it had taken her about 10 days to get a bond refund, which she said was reasonable.
After a relationship break-up with her partner of 12 years, who also lived at the flat, Moss and the three other tenants left the property. The refund form for the $2600 total bond was lodged with Tenancy Services on March 4.
She was originally told the wait would be 15 working days, but during that time Tenancy Services extended the time to up to 20 working days.
I moved out of my rental on the 28th February.
On the 11th March, Housing & Tenancy Services emailed me to say my bond would be with me in 15 days.
It’s 29th March – no bond paid back & today Housing and Tenancy Services email me to say they have no record of my bond.
Thank you @MBIEgovtnz
This is just another example of how renters get fucked in this country.
Not only are you at the whim of the landlord for any natural wear and tear to their untaxed rental, you then get fucked by the very agency supposed to protect your interests!
Remember, renters still have to cough up the 4 weeks bond before moving in and are now being delayed over a month to get it back and then told they had no record of you!
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